Privacy policy

1. general information

Holistic Botanicals GmbH is the operator of the website and and provider of the services offered on this website. Holistic Botanicals GmbH is therefore responsible for the collection, processing and use of your data and must ensure that it complies with Swiss law. Holistic Botanicals GmbH attaches great importance to the protection of your personal data.

Herewith we inform you which data is collected on and and how it is used. You will also learn how you can verify the accuracy of this information and how you can request that we delete this data.

Please note that this privacy policy may change from time to time. We therefore recommend that you regularly read this data protection declaration to ensure that you are always familiar with the latest version.

2. collection, use and processing of personal and company data

When you visit and, certain data is automatically stored on our servers for system administration purposes,

for statistical or backup purposes.

These are:

- the name of your internet service provider

- your IP address (under certain circumstances)

- the version of your browser software

- the operating system of the computer used to access were accessed

- the date

- the time of day

- the website from which you visit and

- the search terms you used to find

Under certain circumstances, this data may allow conclusions to be drawn about a specific visitor. However, personal data is not used in this context. The use of such data is exclusively anonymous.

By registering as a user and entering your data at and, you consent to the use of your entered data for service-related purposes.

Furthermore, you agree that your data may be used for advertising purposes. If you do not agree to the use of your data for advertising purposes, you can prohibit this at any time by writing to or

3. passing on to third parties

Your data will be passed on to our partners (third parties) insofar as this is necessary for the processing of your order.

If we pass on data to external service providers, technical and organisational measures will be taken to ensure that the data is passed on in accordance with the statutory provisions on data protection. If you provide us with personal or company-related data of your own accord, we will not use, process or pass on this data beyond the scope permitted by law or specified by you in a declaration of consent. Furthermore, we will only pass on your data to external service providers insofar as this is necessary for the processing of the contract and they have agreed to the corresponding confidentiality and due diligence provisions. Furthermore, we will only pass on your data if we are obliged to do so by law or by official or court orders.

4. information, deletion and correction

You can request information about your data stored by us at any time. To do so, please send us a request for information by e-mail to the address below. Together with the request, proof of identity must be sent to the same address.

You have the right to request the deletion or correction of your data at any time. Of course, you are also entitled at any time to revoke your consent to the use or processing of personal data with effect for the future. To do so, please write to us by e-mail at or Stored data will be deleted by us when it is no longer required for the stated purpose.

Regarding the deletion of data, it is important to note that we are subject to certain legal obligations which require us to retain certain data. We have to comply with this obligation. If you wish to delete data that is subject to the legal obligation to preserve, the data will be blocked in our system and only used to fulfil the legal obligation to preserve. After expiry of the retention period, your request for deletion will be complied with.

5. data security

We will keep your data secure and therefore take all reasonable steps to protect your data from loss, access, misuse or alteration. Our employees and contractors who have access to your data will be contractually bound to maintain confidentiality and comply with data protection laws. In some cases it will be
necessary for us to pass on your enquiries to companies associated with us. In these cases, too, your data will be treated confidentially.

6 Cookies

To facilitate the use of and we use so-called cookies. "Cookies" are small pieces of information that are temporarily stored by your browser on the hard drive of your computer and are necessary for the use of our and Thus, the information contained in the cookies serves to control the session, in particular to improve navigation and enable a high degree of user-friendliness of a website. The cookies we use do not store any person-specific information. With most web browsers, cookies are automatically accepted.

You can avoid this by changing the settings of your browser. You can remove cookies stored on your PC at any time by deleting the temporary Internet files (browser bar "Tools-Internet options").
Deactivating cookies may mean that you cannot use all the functions of our portal.
Here you will also find the instructions for deleting cookies for Internet Explorer and Mozilla

7. plug-ins

7.1 Facebook plug-ins

Plug-ins of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated on our internet pages. You can recognise the Facebook plugins by the Facebook logo or the "Like" ("Like") or "Share" ("Share") button on our site. You can find an overview of the Facebook plugins here: . When you visit our pages, a direct connection is established between your browser and the Facebook server via the plug-in.
The content of the plug-in is transmitted by Facebook directly to your browser, which then integrates it into the website. Facebook thereby receives the information that you have visited our site with your IP address, even if you do not have a Facebook account or are not currently logged in to Facebook. This information (including your IP address) is sent directly from your browser to a Facebook server.
directly to a Facebook server in the USA and stored there.
If you click the Facebook "Like" button while you are logged into your Facebook account, you can link the content of our pages on your Facebook profile. This allows Facebook to associate your visit to our pages with your user account. The information of your interaction is also transmitted directly to a Facebook server and stored there. The information is also published on Facebook and displayed to your Facebook friends. We would like to point out that we as the provider of the pages have no knowledge of the content of the transmitted data.
knowledge of the content of the transmitted data or its use by Facebook. Facebook may use this information for the purposes of advertising, market research and demand-oriented design of the Facebook pages. For this purpose, Facebook creates usage, interest and relationship profiles, e.g. to evaluate your use of our website with regard to the advertisements displayed to you on Facebook, to inform other Facebook users about your activities on our website and to provide other services associated with the use of Facebook.
services associated with the use of Facebook.
For more information, please see Facebook's privacy policy at
If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account before using our website.

7.2. Pinterest

Wir setzen auf unseren Internetseiten den Dienst ein. ist ein Service der Pinterest, Inc., 808 Brannan St, San Francisco, CA 94103, USA. Durch den eingebundenen "Pin it"-Button auf unsere Seite erhält Pinterest die Information, dass Sie die entsprechende Seite
unseres Internetauftritts aufgerufen haben. Sind Sie bei Pinterest eingeloggt, kann Pinterest diesen Besuch auf unserer Seite Ihrem Pinterest-Konto zuordnen und die Daten somit verknüpfen. Die durch Anklicken des "Pin it"-Buttons übermittelten Daten werden von Pinterest gespeichert. Zu
Zweck und Umfang der Datenerhebung, deren Verarbeitung und Nutzung sowie Ihren diesbezüglichen Rechten und Einstellungsmöglichkeiten zum Schutz Ihrer Privatsphäre erhalten Sie weitere Informationen in den Pinterest -Datenschutzhinweisen, die Sie über abrufen können.
Um zu verhindern, dass Pinterest den Besuch unserer Seiten Ihrem Pinterest-Konto zuordnen
kann, müssen Sie sich vor dem Besuch unserer Seiten von Ihrem Pinterest-Account abmelden.

7.3. Instagram

Auf unseren Internetseiten werden sogenannte Social Plugins von Instagram verwendet, das von der Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram") betrieben wird.